Privacy Policy
Zigital Automations ("we", "us", "our") is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, why we collect it, how we use it, and how you can access or correct it.
1. What information we collect
We collect personal information you provide directly to us, including:
- Contact details: name, email address, phone number, company name
- Enquiry and project details submitted through our contact form
- Email address if you subscribe to our newsletter
- Any information you share during discovery calls or project engagements
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time of visit. This information is used only in aggregate for analytics purposes.
2. How we use your information
We use your personal information to:
- Respond to your enquiries and provide quotes or proposals
- Deliver and manage the services you engage us for
- Send our monthly newsletter if you have subscribed (you may unsubscribe at any time)
- Improve our website and service offering
- Comply with legal obligations
We do not sell, rent or trade your personal information to third parties.
3. How we store and protect your information
Your information is stored on secure servers located in Australia. We take reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. Contact form submissions are transmitted over encrypted HTTPS connections.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
4. Disclosure to third parties
We may share your information with:
- Service providers who assist us in operating our business (e.g. email delivery, hosting), bound by confidentiality obligations
- Government or regulatory authorities where required by law
We do not transfer your personal information outside Australia except where necessary to deliver a specific service and with your knowledge.
5. Cookies and analytics
Our website does not currently use third-party analytics cookies. We may use session cookies for technical purposes. You can configure your browser to refuse cookies, though this may affect certain website functionality.
6. Access and correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date or incomplete. To make a request, contact us at info@zigitalautomations.com. We will respond within 30 days.
7. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at info@zigitalautomations.com. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available at this URL. We encourage you to review it periodically.
9. Contact us
For any privacy-related enquiries:
Zigital Automations
Lismore, NSW 2480, Australia
info@zigitalautomations.com
+61 0403 919 659