Welcome to Zigital Automations, your go-to automation agency in the Northern Rivers NSW. We offer expert solutions for RPA, workflow automation, and AI integration tailored specifically for small businesses in Australia.
Software, botsand AI thatquietly run yourbusinessin the background.
Automation was built for corporations with big IT departments. We bring it to the people who run real businesses: the tradie, the accountant, the family office, the 12-person team drowning in spreadsheets. Custom software, AI assistants and bots that take the boring work off your plate so you can get back to the job you actually love.
01Discovery call, 45 minutesFree. We listen to where time disappears, what's repetitive, where errors creep in. You leave with a shortlist of candidate processes and a rough sense of ROI.
02Feasibility & cost-benefitA short written report: what's automatable, what it would cost, what you'd get back in hours and dollars per month. Yours to keep, even if you don't work with us.
03Build & deployWe design, build and install. Fixed scope, fixed price where possible. You see it running inside your stack, not inside a demo environment.
04Hand-over & careTraining for your team, documentation you'll actually read, and a maintenance plan sized to the system. Monitoring optional, not required.
§ 04, Practical examples
Manufacturing, Allied Health, Trades — Six real automation patterns used by trades, health practices, professional services and more.
Zigital Automations grew out of years spent inside large organisations where the answer to every manual problem was "we will automate that one day."
After working with multinationals on digital transformation, Zakaria founded Zigital to bring the same tooling, minus the enterprise overhead, to small and medium businesses in Australia.
We are small on purpose. One point of contact. Senior work on every project. No account managers, no handovers, no mystery roadmaps.
"Many SMEs believe digitalisation is out of reach. Our job is to prove, one small working automation at a time, that it is not."
Zakaria Cheurfi, Founder
§ 06Questions
Good questions we get a lot.
Q/01What exactly is RPA, and do I need it?+
Robotic Process Automation is software that performs repetitive, rule-based tasks inside your existing systems. It does the work the way a person would, only faster and without errors. You need it when the same manual steps happen every week across the same tools.
Q/02How long before we see the first automation live?+
Most first projects go from discovery to production in 2 to 6 weeks, depending on the number of systems involved and how cleanly they expose their data. We scope the first milestone aggressively on purpose.
Q/03We're a 12-person business. Is this for us?+
Yes, that is exactly who we are built for. The tooling has quietly become affordable for teams of 5 to 500. The work is in choosing the right process, not in the licence fees.
Q/04What kind of processes can actually be automated?+
Invoice processing, data entry across systems, report generation, ticket triage, CRM hygiene, quote generation, file migrations, inbox handling, compliance checks. Basically anything that follows rules and happens often.
Q/05Are you going to lock us in?+
No. You own the source code, the credentials, the documentation. If you want to stop working with us, you can. We write everything so a different developer could pick it up tomorrow.
Q/06Do you work outside Australia?+
We are based in Lismore, NSW, and primarily serve Australian SMEs. We occasionally take remote engagements in compatible time zones. Get in touch and we will be honest about fit.
§ 07Clients
What happens when the boring parts disappear.
"We were losing four hours every Monday syncing data between Xero and our practice management software. Zakaria built an overnight sync that handles it all. The team genuinely did not believe it was done until they saw it running."
Sarah MitchellDirector · Mitchell & Co Bookkeeping, Sydney NSW
"Our appointment confirmation process was eating two hours a day. Now reminders go out, patients reply, and the calendar updates itself. No-shows dropped by roughly a third in the first month. Nobody misses making those calls."
"We had job sheets and safety checklists on paper. Now crews fill everything in on their phones on site and it is in the office before they have packed up. Rollout took three weeks. The team adapted faster than I expected."
Ben LawsonOperations Manager · Lawson Civil, Brisbane QLD
§ 08Contact
Get a Free Consultation Today Tell us what eats your week.
