N° 002, Services Est. 2024 · Lismore, NSW RPA · AI · Custom Software -

Automation Services for Australian SMEs, RPA, AI Integration, Workflow Automation

Five services covering the full spectrum from a one-week process audit to a production AI agent. Most engagements combine two or three. We tell you upfront which combination fits the problem.

Book a free consultation → See what we build → Response within 24h · Based in Australia
§ 01 What We Build

Five services. One team that ships.

01
Robotic Process Automation
RPA bots
  • Invoice and receipt processing
  • Data entry between disconnected systems
  • Report generation and email dispatch
  • Compliance and audit log preparation
Software bots that operate your existing systems the way a person would, only faster and without errors. For back-office work no API can reach. Rule-based, predictable, auditable. ↗ 02
AI Integration
AI features
  • Lead and inbound enquiry triage
  • Document drafting and summarisation
  • Customer support copilots
  • Content classification and tagging
LLM-powered features added to your workflow: drafting, classification, summarisation, triage. Built on Claude, OpenAI, or local models depending on data sensitivity. Grounded in your data, not the open web. ↗ 03
Workflow Automation
Workflow design
  • CRM and lead pipeline automations
  • Booking, intake, and onboarding flows
  • Notification and alert routing
  • Multi-system data sync
End-to-end automation across your existing stack using Make, n8n, Zapier, or custom Python and Node.js. The right tool for each step. No platform lock-in. ↗ 04
Process Audit
Process audit
  • Process mapping and bottleneck identification
  • Automation feasibility scoring
  • ROI and payback projection per opportunity
  • Implementation roadmap and platform shortlist
One to two weeks mapping how your team actually works. Output is a prioritised automation roadmap with realistic ROI estimates and platform recommendations. Yours to keep, even if you don't work with us. ↗ 05
Custom AI Agents
Custom agents
  • Research and competitive intelligence agents
  • Outbound sales and follow-up bots
  • Internal data analysis and reporting
  • Recurring decision assistants
Purpose-built AI agents for one specific workflow. Researches a topic, drafts an output, manages an outbound sequence, or handles a recurring decision in your business. ↗
§ 02 How It Works

Five steps. No surprises. Everything in writing.

01 Free discovery call 30 minutes. You describe the work you'd like to stop doing. We tell you honestly whether automation is the right answer and roughly what it would cost. If it's not the right fit, we say so.
02 Process mapping We map the actual workflow, not what the procedure manual says, but what your team does day to day. Most automation failures happen because someone skipped this step.
03 Fixed-scope quote One-page proposal with deliverables, timeline, and a fixed price. No hourly billing surprises. If scope changes mid-project, we re-quote before doing the extra work.
04 Build & deploy Built in stages with weekly check-ins. You see working pieces as they ship, not a single 8-week black-box delivery. Deployed to your infrastructure or ours, your choice.
05 Handover, optional maintenance Documented, owned by you, runnable without us. Available on a maintenance retainer if you'd like ongoing monitoring, updates, and tweaks. Optional, not required.
§ 03 Questions

Good questions we get a lot.

Q/01 How long does a typical automation project take? +
Most builds ship in 2 to 6 weeks. A process audit alone is 1 to 2 weeks. Larger multi-system integrations can run 6 to 12 weeks. We give a fixed-scope estimate after the first call so you know before any work starts.
Q/02 Do you work with businesses outside Lismore or NSW? +
Yes. We are based in Lismore but work with clients across Australia remotely. On-site visits are available for Northern NSW and South-East QLD when projects need them.
Q/03 Which platforms do you build on? +
Platform choice follows the problem. We use UiPath, Make, n8n, Zapier, custom Python or Node.js, and AI agents built on Claude or OpenAI. Whatever fits your existing stack best, not whatever we happen to resell.
Q/04 How is pricing structured? +
Fixed-scope quotes for build projects. Hourly or retainer for ongoing maintenance. The first call and the initial scoping conversation are free. No commitment until you see the proposal.
Q/05 Will my data stay in Australia? +
Where data sovereignty matters, we deploy on Australian infrastructure (AWS Sydney, Azure Australia East) or your own infrastructure. We flag any third-party service that processes data offshore so you can make an informed call.
§ 04, Start here

Stop doing the same
manual work every week.

If your team spends hours every week on tasks that feel like they should already be automatic, they probably should be. The first call is free. We'll tell you honestly whether automation is the right move.

Response within 24h · Based in Lismore NSW · Free first call
Email us directly → +61 403 919 659 →